Returns for Preference (Size/Color)
We offer a 30‑day return & exchange period from delivery for any dissatisfaction with fit, color, or style.
- Items must remain unworn, unwashed, and in original packaging.
- Return shipping is the customer’s responsibility.
- After inspection, exchanges will be processed.
- Re-delivery fees for exchanged items are the customer’s responsibility.
Quality Assurance Returns
If your item presents genuine manufacturing faults (not caused by improper use), we will accept returns within 30 days.
- Our quality team holds final evaluation.
- Return shipping paid by customer.
- Replacement items will be shipped at our cost.
Refund Policy
- Cancellations are only accepted before dispatch.
- Full refund will be issued immediately if eligible.
Full refunds require:
A. Pre-return approval.
B. Unused, original, undamaged condition.
Refunds are processed within 2 weeks to your original payment method.
For support: business@desaimoto.com